The Matrix Model Management System is a creative cognitive technology created by Deborah Levine for managing the Big Data of diversity that is generated by the intersection of race, religion, ethnicity, gender, and generational differences. Based on the principles of cultural anthropologist Claude Levi-Strauss, the emotional intelligence strategies of conflict management, and the decision-making methods of problem solving, the Matrix System creates the mental infrastructure to process thought diversity and maximize thought leadership. The Matrix System can be used vertically within an entire department, horizontally by a specific classification within an organization, or by multiple teams in open space facilitation.

Cultural CompetenceBuilt to enable expertise in thought diversity, the Matrix Model System System develops expertise in 1.) cross-cultural communication, 2.) conflict management, and 3.) wise decision-making, the 3 top skills required of diverse teams.With step-by-step instructions, the Matrix Model Management System provides the tools for a diverse team to reach a high level of performance across diverse cultural boundaries. Applicable across a broad range of industries, the System can be used as an intervention strategy for managing diversity-related challenges.

CLICK below for video snapshot with Deborah Levine explaining the Matrix System

The System includes an individualized Matrix Workbook which contains the worksheets and group exercises in the System along with examples of how other individuals and teams responded.

  • Tell Your Story: Fire up your cross-cultural communication skills
  • Avoid Culture Clash: Deploy your internal conflict barometer
  • Make Wise Decisions & Inspire: Problem solve across cultures
  • Cultural Competence:
    • Verbal Styles: Tips for verbal communication across cultural boundaries
    • Non-Verbal Styles: Tips for using & understanding body language across cultural boundaries

Participants Will Learn How To…

1) Communicate Effectively with stories that reach across cultural differences.

2) Manage Conflict by developing metrics that enhance emotional intelligence.

3) Problem Solve by using wisdom categories for improved decision making.

4) Develop Strategies for team building.


“When Ms. Levine introduced her story methods and Matrix Model Management System, lights went off! Telling our stories breaks down barriers and lets us react on a different level.”
~ Online Wall Street Journal

“For several months, I worked with Deborah Levine as we planned the Living Well, Living Longer Community Health Conference. Typical of Deborah’s style, it was a broad-based event engaging literally hundreds of people in the planning process. Her Matrix Model Management System was an excellent tool for team building, dealing with conflict & decision making with a diverse crowd.”
~ Rae Young Bond, Executive Director
Chattanooga & Hamilton County Medical Society

“In my role as a Human Resource Manager, the training and cultural awareness of the Matrix Model Management System will allow me to relate to others as they would like without assuming what they want or need.”
~ Valoria Armstrong, former Chattanooga President

TEXTBOOK: Train the Trainer
Matrix Model Management SystemCLICK to Buy KINDLE ($4.95)
or PAPERBACK ($24.95 + postage)
CLICK to buy WORKBOOK ($11.95 + Postage)